Vet visa Privacy Policy — How Is Your Information Kept Safe?

When opening an account at vet visa, your name, date of birth, email address, and mobile number are collected. This information is used to verify your identity and ensure account security. Certain documents may be requested for age verification, which is part of our responsible gaming policy. Your information is always stored in encrypted form on our secure servers. This information is not provided to any unauthorized party.

Payment information required for deposits and withdrawals is collected, however full card or bank account numbers are never stored on our servers. Transaction history is kept solely for your account management and potential dispute resolution. All financial transactions are secured by SSL technology. The same protection applies to transactions made via mobile banking methods popular in Bangladesh (bKash, Nagad, Rocket, etc.). You will be notified immediately if any suspicious activity is detected.

Technical information about the device and browser you use may be automatically collected, such as IP address, browser type, and operating system. This information helps us improve platform performance and detect security threats. Cookies are used primarily to maintain your session and ensure a personalized experience. You may control cookies from your browser settings, though this may limit some features. We do not use any harmful tracking or profiling methods.

Vet visa never sells your personal information or shares it with third parties for advertising purposes. Limited information may be shared with approved partners only for payment processing, identity verification, or legal obligations. Partners who provide services are required to comply with our privacy standards. Information may be provided in accordance with applicable laws and directives from regulatory authorities in Bangladesh. Beyond this, your information will not be shared under any circumstances without your prior consent.

You may request to view, correct, or delete your stored data at any time. When closing an account, we follow a data deletion process after the applicable legal retention period. The option to opt-out of marketing communications is always available. Any data-related requests can be sent to support at vetvisa.org and we will respond as promptly as possible. We are committed to protecting your privacy.

This privacy policy may be updated as needed, particularly in response to legal changes or the addition of new platform features. You will be notified in advance via your registered email or SMS of any significant changes. The latest effective date will be noted at the top of this page. Continued use of the platform will be considered as acceptance of the updated policy. If you have any questions about the policy, you may contact our support team.